Trimbles - Delivery Policy

Delivery Policy

Flower Delivery Terms & Conditions

 

We will do everything we can to make sure your flowers are successfully delivered as requested by you. Our job is made much easier when the following details are correct.

Recipients Phone Number.

Please provide us with a phone number for the recipient (preferably a Mobile). Without this we can not deliver.

 

Delivery Charge.

We charge €7.50 to deliver flowers in Dublin. This is added on at the checkout stage.

 

Delivery Address.

Please make sure the delivery address that you provide is correct. If it is a house that is hard to find, please provide additional details in the "Comment Box" before the checkout.

Delivery Times.

While cannot guarantee specific delivery times, we will do our very best to deliver your order as close as possible to the requested time, Please let us know if someone is leaving work early, or if they won't be home to accept delivery until late etc.

 

Additional Information.

The more information you provide us concerning the location of the intended delivery address, the easier it is for us to get things right for you.

 

Nobody Home Policy.

Our drivers are experienced and practical, and they will do whatever seems most sensible if they are faced with a situation where nobody is home. Generally speaking, what tends to happen is.

1. We telephone the recipient to make arrangements with them.

2. We leave the delivery with a willing neighbour and we leave our card in the recipient's door saying "Flowers left with your neighbour at No etc" or "Flowers returned to Store" please contact us.

 

Hospital Deliveries.

We deliver flowers to all Dublin Hospitals. Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

 

Funeral Flower Deliveries.

Please provide as much information as possible in the "Comment Box" we will look after the rest.

 

Same Day Delivery.

We offer our customers a same day delivery service to all areas in Dublin provided the order is with us before midday.

 

Guarantee.

Trimbles.ie.Guarantee that every order delivered by us will be of "EXCELLENT QUALITY"

 

Security Policy.

We use  Secure Servers for your online shopping . Your credit card information is securely encrypted during the transfer to prevent your private credit / debit card details from being accessed.

 

 

Product Terms & Conditions.

 

Delivery.

Delivery by trimbles.ie are carried out by an Fastway Couriers and takes approximately 48 Hours for National delivery. Allowances should be made for busier periods as it may take longer.Trimbles.ie guarantee that every order delivered personally from our shop will be of good quality and in good condition. Any complaint must be notified to us within 24 hours as it is our policy to replace the item as soon as possible .

 

Delivery Terms.

Any special delivery information such as specific delivery times or days in which the customer would like us to deliver products should be stated clearly on the order page. We will do our best to deliver as close to the requested time and day as possible. Otherwise the delivery will be made at the convenience of our driver. Trimbles.ie will deliver to all counties within the Island of Ireland. We deliver Monday, Tuesday, Wednesday, Thursday, and Friday.

 

Delivery Charges.

 

We charge €10.00 and €25.00 depending on what you order and where the delivery is to be made  if inaccurate information or an incorrect address is given we will try to make contact as soon as possible so that you can re-direct the delivery. In this event an extra delivery charge(s) may be incurred.

 

Special Instructions.

Any special instructions to avoid delivery problems or that might help with the safe and speedy delivery of your products should be noted in the Delivery Notes box at the checkout stage when you are completing your online order.

 

Thank You.. Dave Trimble.